Return Policy
Thank you for choosing Wengers for your parts and equipment needs. If you are not entirely satisfied with your purchase for any reason, we're here to assist you. Read our return policies below.
Parts Returns
You have 90 calendar days to return an item from the date you received it. To be eligible for a return, your item must be in the same condition you received it, and in its original packaging. You must also provide a receipt or proof of purchase.
Equipment Returns
Please contact your sales representative; scenarios are evaluated on a case by case basis.
Refunds
Upon receiving your item, we will inspect it and notify you immediately about the status of a potential refund. If your return is approved, we will initiate a refund to your original method of payment (credit card, etc.).
Shipping
You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at (717) 866-8424. If you want to contact your salesman directly, you can reference our Phone Directory. Thank you for your business!
