Privacy Policy

Customer trust has been at the forefront of the Wengers business since 1947. Because of this, protecting our customers’ privacy is of the highest importance to us. You can always feel confident that your information is protected when shopping with Wengers!

Any information that is collected through our website is used solely internally for processing and data analysis purposes. We will never pass your data to another person, enterprise, or organization.

This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that you give the Store while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Here is the various information we may collect from you:

• Identity Data: First and last name. 
• Contact Data: Email address, phone number, billing and delivery address
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Usage Data: Information about how you use our website, products, or services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences

When you provide your phone number through our online forms, you have the option to grant explicit consent (Opt-In) for us to reach out to you via SMS. You may reply STOP to opt out of messaging at any time. By opting in, you agree to receive communications from us, including equipment or parts stock & inventory updates, offers, and other important information related to our services via SMS.

Similarly, by providing your email address through our online forms, you consent to receive email communications from us. Please note that selecting the SMS opt-in checkbox is a clear indication of your desire to receive SMS communications. If you leave the checkbox unchecked, you will not receive SMS messages.

For information about the cookies we use, please refer to the Cookies We Use section below.

At Wengers, we utilize your personal data for the following purposes:

• SMS Program: If you opt into our SMS program, we will send you messages about our services, updates, policies, and promotional offers. You may receive notifications about equipment and parts requested, service information, and special deals. You can opt out at any time by replying "STOP" to any SMS message you receive from us.
• Service Provision: To fulfill the contract we enter into with our customers.
• Marketing and Communications: To send you marketing materials and communicate with you regarding our services.
• Prospecting: To analyze your data to understand your preferences and identify potential new clients.
• Customer Support: To respond to your inquiries and provide necessary support.

We may occasionally send promotional emails and SMS messages about new products, special offers, or other information we believe you may find interesting using the email address you have provided. Additionally, we might contact you for market research purposes via email, phone, fax, or mail. Your information may also be used to customize our website according to your interests.

Rest assured, the phone numbers provided for SMS communications are used exclusively within Wengers. We do not share, sell, or distribute your phone numbers to any third parties under any circumstances. Consent for SMS communications and the associated phone numbers will not be shared with third parties.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we believe you may find interesting if you indicate that you wish this to happen.

You may request details of the personal information we collect about you under the Data Protection Act 1998. A small fee may be applicable. If you would like a copy of the information held on you, please write to Wengers, 814 S. College St., Myerstown, PA 17067.

If you believe that any information we hold about you is incorrect or incomplete, please write to or email us as soon as possible at the address provided above. We will promptly correct any information found to be inaccurate.

We implement appropriate security measures to safeguard your personal data from accidental loss, unauthorized use, access, alteration, or disclosure. These measures include:

• Data Encryption: Encrypting personal data to protect it from unauthorized access.
• Access Controls: Restricting access to personal data to authorized personnel only.
• Regular Security Assessments: Conducting routine security assessments to identify and mitigate potential vulnerabilities.

You have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request the correction of any incomplete or inaccurate data we hold about you.
• Erasure: You can request the deletion of your personal data where there is no valid reason for us to continue processing it.
• Objection: You can object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation that makes you want to object to processing on this ground.
• Restriction: You can request the restriction of processing of your personal data.

You have the right to opt out of receiving marketing communications from us at any time by:

• SMS: Replying "STOP" to any SMS message you receive from us.
• Email: Clicking the "unsubscribe" link in any email you receive from us.
• Account Settings: Updating your preferences in your account settings on our website.

More on Mobile Information Usage, Collection, and Privacy
Our SMS program provides updates, notifications, and promotional messages related to our services. By subscribing to our SMS program, you consent to receive SMS messages at the phone number provided. The frequency of messages may vary based on your interaction with our service.

We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. Additionally, all categories of personal data mentioned above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances. However, we may share your data with trusted service providers who assist us in operating our SMS program, provided they agree to keep your data confidential and use it solely for the purpose of providing services on our behalf.

You have the right to access, correct, verify, or remove your personal information at any time. To manage your information, please contact us at [email protected]

Opt-Out Option
If you wish to opt out of receiving SMS messages, you may do so at any time by replying "STOP" to any of our messages or by contacting us directly at (717) 866-8424. Opting out will not affect your other interactions with our services.

We are committed to ensuring the security of your information. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to protect and secure the information we collect online.

A cookie is a small file that requests permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or informs you when you visit a particular site. Cookies enable web applications to respond to you as an individual by tailoring their operations to your needs, preferences, and dislikes by gathering and remembering information about your preferences.

We utilize traffic log cookies to identify which pages are being accessed. This assists us in analyzing data about web page traffic and improving our website to better meet customer needs. This information is used solely for statistical analysis purposes and is subsequently removed from our system.

Overall, cookies help us provide a better website experience by allowing us to monitor which pages you find useful and which you do not. Cookies do not grant us access to your computer or any information about you beyond the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can typically modify your browser settings to decline cookies if you prefer, which may limit your ability to fully utilize the website.

Our website may contain links to other websites of interest. However, once you use these links to leave our site, please be aware that we do not have control over those external websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and these sites are not governed by this privacy statement. We encourage you to exercise caution and review the privacy policies applicable to the websites you visit.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Wengers
814 S. College St.
Myerstown, PA 17067
Phone: (717) 866-8424
Email: [email protected]

This Privacy Policy was last updated on January 17, 2025.